*To make a return please follow these short steps
1. Email firstname.lastname@example.org request a return authorization within 30 days of receiving your order. Please allow By Malka team 24 business hours to process your request.
2. By Malka team will send you a pre-paid return shipping label. Items must be returned to USPS drop-off location within 7 days of receiving your return authorization.
3. You will receive email notification once your return has been received and processed.
Items must be returned new, in their original condition and packaging. Merchandise returned without the original tags attached will not be accepted. If you find a product to be defective, please notify our team as soon as possible. Items marked as SALE or purchased using a COUPON or PROMOCODE cannot be returned or exchanged. Please note COUPONS or PROMOCODES cannot be used in conjunction with one another or store credits.
Swimwear and clothes cannot be returned or exchanged.
Please send your item(s) to us in the original packaging provided, in order to ensure that you return is protected in transit.
A pre-paid USPS shipping label is provided for your convenience. No postage is required upfront.
Please note that returns cannot be accepted without a return authorization. A return authorization must be requested within thirty days of order delivery.
Return authorization requests made after thirty days may be declined.
Please note that a return authorization does not guarantee that a return will be accepted if the merchandise is found to be damaged, not in original condition. If you are returning a product due to defect, please include this information when requesting a return authorization.
Please contact email@example.com with any questions about our Return Policy.
By Malka cannot guarantee availability of merchandise for exchanges. Please contact firstname.lastname@example.org for exchange assistance.
Order cancellations will only be accepted within the first 24 hours after order has been placed.
Items listed as SALE items or purchased with a coupon code are final sale. No cancellation, refund or exchange will be valid.
International orders CANNOT be returned or exchanged.
PRE -ORDERED ITEMS
Pre-ordered items cannot be returned or exchanged.